FAQ


1.Why I can trust you and buy from your website?

 We are honest seller, more people bought from our website,What people are saying about us?

 please click :www.zealreplica.pl/reviews-ezp-10.html

 

2.What about the quality?

  All items is top quality , the factory make it base on the original,

Ordinary version will up 95% like original,

1:1 quality original version will up 98% like original,

(No replica can 100% like original.)

 

3.How to buy from your website ?

 About “how to buy” from us,

please click: www.zealreplica.pl/how-to-buy-ezp-3.html

 

4.I want to discount, please tell me how to it???

 Want to discount ,please click : www.zealreplica.pl/promotion-ezp-12.html

 

5.Do you accept Paypal now?

 So sorry, we have not Paypal account now, because the Paypal refuse replica item’s trade, We will never used Paypal.

please choose other payment ways.

 

6.What methods of payment do you accept?

 We accept many kinds of payment ways, They are accept Debit/Credit Cards / Cash.

 

7.I want to a shoe, but how to know the shoe size?

 About the shoe’s size, please check it in www.zealreplica.pl/shoes-size-ezp-14.html

 

8.How to choose the belt size?

 About the belt size,please write your want to which size for CM in order comment when you order or tell us your waistline by email.

 

9.Do you accept credit card to pay for it?

 

so sorry, the credit card can not used now ,because it will compromise or divulge your personal privacy, 

and we find that the china bank will charge more from your credit card unknowingly,

We have canceled this payment ways from our website for protect your card privacy,

please choose other payment ways.

 

Our most payment ways will accept credit card to pay for it ,it will be safe more.

 

10.How many days I can receive the package ?

  Usually, you will receive items in 5-10 days (This is an estimated date). It depends on the speed of your country's Customs clearance.

 

11. How to pay by western union or bank transfer payment?

  At first, please place your order in our website,once we get your order ,we will tell you our payment information to you by email in 24hours.

 sometimes, you will find our email in your spam email box,please check it.

 If you do not know how to pay by western union, you can call the western union or visit western union office website, the officer will help you friendly.

 

12.Whether all items is in stock now?

 Usually, all item is in stock now, but because all items is currently in hot sales,we can not guarantee it always have in stock, please pay it within three days.

 If we find the items have out of stock, we will tell you by email the first time,and ask your change to other items.
 

13.When I paid it, how to do in next step?

 Once we receive your payment, we will tell you by email, and arrange your package as soon as possible for you.

 

14.Will you inform me when you receive money?

 Yes, once we get your money, we will tell you by email.And We will carefully check your items in our stock.And if everything is OK, we will inform the carrier, and the carrier will pick up your package in 24 -48 hours. Once we get the tracking number from the carrier, we will tell you by Email.

 

15.Do you support tracking number ?

 Yes, once we shipped your package , we will tell you the tracking number by email and tell you how to track it.

 

16.What is the return & Exchange policy?

   About the return policy, please check in www.zealreplica.pl/shippinginfo.html

 

17.The Special items have any other discount??

 So sorry, because the special items is support from factory, it is lowest price, have not any discount, please understand it .

 

18.I am from UK customer, You website said:when i order over USD300,will get free shipping , but it is not available,why?

 Now,when you order over USD300 in our website,we will free shipping for you (except special country).

some country will over USD500 or USD600 or more,can get the free shipping

eg. shipping to Spain or Italy or UK, you need order over USD500 to get the free shipping by DHL,and so on.

you can click "Estimate Shipping"on your shopping cart to calculate shipping cost

 

19.Will I have to pay any additional import fees or tax or customs duty (tariffs) when you shipped to me?

 Usually, You will not pay it.we write “gift”and write the value below USD30 in the shipping files, but you know ,we are not customs,a few country customs is so strictly .we can not control them .

 

20.How do I know the shipping cost to my country?

 You can click "Estimate Shipping"on your shopping cart to calculate shipping cost.

 

21.Can I ask you shipping it fast and receive it within a certain amount of time?

 So sorry, we can not guarantee it, we are not shipping company and customs,we can not control them, please understand it.

 

22.Could you send me additional pictures of these items?

 So sorry, all photos support from factory and in our website ,we have not more.

If you want to see more Photos, please click on "Additional Images" at the bottom of the main image in each product introduction page.

And usually,you will receive it like photos.

 

23.What is “Package Insurance Premium”?

If worry your package Missing or Hold by customs!(No including malicious rejection). please add Package Insurance Premium to your total when you order .Once your package have problem, we will re-send it one time.

 

24.Do you have other brand's items?

Yes, please contact us by Email or live chat about that